Elite EL25 Installationshandbuch PDF herunterladen (Seite 21)

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Troubleshooting

Common Mistakes

• Check for correct length and AWG of wires. See page 3.

• Check that wires are correctly inserted into the terminal blocks (not loose, no two sharing the same position).

• Check board markings for correct terminal block placements.

• Make sure high voltage and data wires do not share the same conduit.

• Use metal conduit, not PVC.

No power to EL25

• Check power at source. Power must come from a dedicated 110VAC outlet.

• The transformer's outlet should be wired to its own circuit breaker.

• Check “SYS PWR” LED indicators. If “LO” or “HI” are lit, press “PWR MON RST” button. If either of those two

LEDs are still lit, check transformer and outlet.

Door Strikes/Maglocks/Gate Operator not working

• Check power source. Strikes, Maglocks and Gate Operator must be powered independent from unit.

• Connect and test different Strike or Maglock. Make sure Strike or Maglock is not defective.

• Door Strike: Pin connections “NO” and “COM” at Relay terminal.

• Mag Lock: Pin connections “NC” and “COM” at Relay terminal.

• Gate Operator: Pin connections “NO” and “COM” at Relay terminal.

Postal Lock or AutoCall device not working

• Short “IN” and “COM” pin connections to verify functionality. If wiring is correct and device still does not

work, contact technical support.

Card Reader not communicating with EL25

• Check Wiegand reader module connections.

• Connect and test a functioning reader. Make sure reader is not defective.

• Did you add the card(s) to the database while in programming mode?

• Check card format compatibility. The EL25 is only compatible with 26 and 30-bit cards.

• Review the transactions using Versa XS, if applicable, and check whether card failed.

Phone not functioning with the EL25

• Did you wire the Bypass Board correctly? See page 7.

• Is Bypass Board switch set to “OPERATE”?

• Did you wire the surge suppressor correctly? See page 7.

• Using an alarm system? If so, see page 8.

• Using an alarm system on multiple unit configuration? If so, see page 9.

Aux Open / Exit Request device not working

• Did you assign a relay to the REX? See the EL25 Programming Manuals.

• Check connections at Door # terminal(s). Wires to “COM” and “EXT REQ #” connection.

Transmitter not working

• Did you use the correct coaxial cable? See page 3.

• Is the remote antenna installed correctly? Is it outside of the EL25 enclosure?

• Did you add the transmitter(s) to the database as a transmitter or a access card while in programming mode?

• Only Passport transmitters can be used.

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Elite EL25 Installationshandbuch Seite 21